At VELNIQO, we are committed to delivering your order quickly, safely, and efficiently across Canada.
Processing Time
All orders are processed within 1–3 business days after payment confirmation. Orders are not shipped or delivered on weekends or holidays.
Shipping Time
Estimated delivery times within Canada:
- Standard Shipping: 5–10 business days
Please note that delivery times may vary depending on your location and carrier delays.
Shipping Costs
We are proud to offer free shipping across Canada on all orders.
Order Tracking
Once your order has been shipped, you will receive a confirmation email with a tracking number so you can track your package at any time.
Delays
VELNIQO is not responsible for delays caused by weather conditions, carrier issues, customs, or other unforeseen circumstances.
Incorrect Address
Please ensure that your shipping address is correct before placing your order. We are not responsible for orders shipped to incorrectly provided addresses.
Lost or Damaged Packages
If your package is lost, damaged, or arrives with any issues, please contact us as soon as possible at:
We will do our best to resolve the issue quickly.
Contact
For any questions regarding shipping or delivery, contact our support team: